Support
Support>Policy Inquiry
    Order Policy:
    1. 1. Shipping fees, customs duties, and taxes (if any) are not included in the above retail prices.
    2. 2. Once the order is submitted, requests for cancellation, partial returns, or changing product batches will not be accepted. Please confirm before placing your order.
    3. 3. Product images are for reference only. The final shipped version shall prevail.
    Shipping Policy
    1. 1. Orders are shipped in the sequence of payment received.
    2. 2. Any customs delay or return due to missing documents will be your responsibility. Please check your local customs clearance policies and prepare the necessary documents in advance to avoid delays or unexpected costs.
    Warranty Policy
    1. 1. A 180-day warranty is provided from the date of shipment. If repairs or replacements are required due to quality issues during the warranty period, we will cover the repair costs, but the customer is responsible for the shipping fees.
    2. 2. If the miner is not used in accordance with the manual, specifications, or conditions, or if equipment parameters are modified without our consent, any resulting issues will not be covered under the warranty.
logo

Pinecone Technology Limited is a pioneer in the distributed network hardware ecosystem, focusing on the standardization of blockchain hardware infrastructure.

ยฉ 2025 Pinecone Inc
โœ“
TrustedSiteยฎ